Frequently Asked Questions

Frequently Asked Questions

Membership

FAQ regarding Membership

Can I try the Y before I join?

Can I try the Y before I join?

Definitely! Complete an online form and you will receive a free guest pass. You must be at least 21 years of age and show photo ID to use the facilities. Limit one (1) visit per guest per year. Does not include Calypso Cove. Other restrictions may apply. 

Can I become a member of only one branch?

Can I become a member of only one branch?

Yes. You can become a member of only the Clark County Family YMCA, Floyd County Family YMCA, the Southwest Family YMCA membership rates include full access to the Southwest Family YMCA's facilities and program offerings. 

What is the inclement weather policy?

What is the inclement weather policy?

In extreme weather conditions, we will attempt to hold all scheduled classes and programs. We recommend that you call before coming to the Y during extreme weather periods. 

Do I have to sign a contract?

Do I have to sign a contract?

No, we offer month-to-month memberships and never require a contract. Did we mention our 30-day money back guarantee? If you're not completely satisfied with the Y within your first 30 days of being a Y member, we will refund your money. If you ever need to cancel, simply stop by your YMCA at least five days before your next payment. 

Does the Y offer financial assistance for membership and programs?

Does the Y offer financial assistance for membership and programs?

The Y is for everyone. We offer affordable membership and program rates based on household income. Please stop by the branch or give us a call to discuss whether you are eligible for assistance. 

Do you offer discounted rates to certain employers?

Do you offer discounted rates to certain employers?

The YMCA of Greater Louisville partners with local employers through our Worksite Wellness Program. While we do not offer discounted rates, there are several benefits associated with a partnership for both the individual employees, as well as the partner organization. Learn more about our Worksite Wellness Program or inquire about engaging in a partnership. 

 

What can my kids do at the Y?

What can my kids do at the Y?

There are many youth programs to help your child learn, grow and thrive. From youth sports and swim lessons to leadership programs, you can find an enriching program for your children at any age. 

Do you have programs for seniors?

Do you have programs for seniors?

We have several programs for active older adults, ranging from group exercise classes tailored to the needs of seniors to social groups and volunteer opportunities. The Y is an ideal place for older adults to keep moving and stay healthy, while being involved in their community. 

What is the Y doing to ensure it is safe to visit a branch at this time?

What is the Y doing to ensure it is safe to visit a branch at this time?

We are committed to providing you with the cleanest, safest place to build healthy habits, spend quality time with your family, and build new, supportive relationships. We are following all CDC guidelines and the advice of health experts to ensure you can use the Y with confidence. To learn all the ways we are keeping our commitments to keep you safe, review our reopening guides. 

Do you offer childcare while I work out?

Do you offer childcare while I work out?

Members whose children are included on their family membership can use our free childcare service. Feel comfort in the fact that your children are in a safe and nurturing environment while you work out. 

Can I use other Ys when I'm traveling?

Can I use other Ys when I'm traveling?

Nationwide Membership enables you to visit any participating Y in the United States through membership at your "home” YMCA (your home location is the facility that enrolled you as a member and that collects your membership dues).  

Nationwide Membership is valid for active, full facility YMCA members. Members must use their home Y at least 50% of the time. Program-only participants (including SilverSneakers Programs) and special memberships are not eligible for Nationwide Membership. 

When visiting a Y, nationwide members will be required to show a valid YMCA membership card and photo ID, as well as provide basic membership data such as name and email address. Members need to sign a universal liability waiver and privacy policy. 

Need to find a Y? Download the free app or visit YMCA.org

YMCA Camp Piomingo

FAQ regarding Camp Piomingo

Who is allowed to attend camp?

Who is allowed to attend camp?

Anyone, any age! But for clarity, as you enter our camping environment, please understand that each minor (under 18 years of age) needs a responsible adult who has legal authority to make safety and medical decisions on their behalf. No YMCA Camp Piomingo staff will be living in cabins or directly supervising participants outside staff-led activities. 

What should I bring to camp?

What should I bring to camp?

We have put together a packing list (PDF) that will hopefully help! 

What time can we arrive for camp?

What time can we arrive for camp?

For summer overnight camps, check in is between 3 pm and 4 pm. 

For weekend camps, families should arrive between 6:30 pm and 7 pm. 7:30 pm is when programming will begin. Please note that dinner will not be served on Friday night and programming will not begin until 7:30 pm. The first meal provided by camp will be the next morning for breakfast. 

What time is camp departure?

What time is camp departure?

Check out for summer overnight camp is between 9 am - 10 am. 

For weekend camps, activities will close at 11 am. Please plan on leaving camp no later than 12:30 pm so that we can ensure proper cleaning protocols. 

Is there a lights-out time at night?

Is there a lights-out time at night?

We ask that campers of all ages be in their units by 10:00 p.m. Quiet time is 10 pm to 7am. Please respect the need for quiet by other guests in your unit. 

What is not allowed at camp?

What is not allowed at camp?

There is no alcohol, smoking, firearms, fireworks or weapons allowed on camp property. While we love animals and nature, we ask that you please not bring your pet to camp.  

Please contact the camp for more information about what is and isn't permitted during your stay.  

Will there be WiFi at camp?

Will there be WiFi at camp?

We like to “unplug to connect” while we are at camp, so there will not be WiFi available. We ask that you limit the use of your devices while at camp so that you can truly enjoy our natural environment. 

Can I build a fire at camp?

Can I build a fire at camp?

Campfires are allowed only in contained fire pits that are designated in your unit. All fires must be properly maintained and put out before leaving the area. 

Will everyone have their temperature checked at arrival?

Will everyone have their temperature checked at arrival?

Yes. Everyone in the car will have their temperature and symptoms screening, checked before being admission into camp. If anyone in the car has a temperature of 100.4 degrees Fahrenheit or greater or any symptoms, no one in the car will be admitted to camp. 

Do campers need to be tested for COIVD-19 before arrival?

Do campers need to be tested for COIVD-19 before arrival?

For all non-vaccinated campers: A negative PCR test from within 72 hours is required at check in to complete the check in process. 

For all vaccinated campers: A copy of the COVID-19 vaccination card is required to complete the check in process. 

What health and safety measures is YMCA Camp Piomingo taking to prevent the spread of COVID-19?

What health and safety measures is YMCA Camp Piomingo taking to prevent the spread of COVID-19?

  • We will operate at a lesser overall camp capacity. 

  • Limiting cabin cohorts to 16 people total: eight campers per cabin and two cabin counselors. 

  • All campers and staff are required to wear their mask when not able to maintain six feet of physical distance from others 

  • Campers will spend as much time as possible participating in programming outside with limited indoor spaces. 

  • Campers are encouraged to wash their hands frequently and use the hand sanitizing stations around camp. 

  • Public spaces and camp equipment will be disinfected daily and deep cleaned weekly using cleaning products and protocols that meet EPA guidelines and are approved to be effective against COVID-19 and other viruses, bacteria, and airborne- and blood-borne pathogens. 

What are the masking rules at camp?

What are the masking rules at camp?

Based on recommended local and state government health procedures, camp will require all people ages five and older and camp staff to wear face masks when they are not able to maintain a six-foot distance from others or when they are entering the dining hall. 

Will there be health screenings at camp?

Will there be health screenings at camp?

Per the packing list, it is suggested that campers bring their own thermometer and First Aid supplies.  

Upon arrival campers will go through an initial 24-hour health monitoring prior to removing masks in their small cabin groups. Throughout the course of the stay, campers will have their temperature taken at least twice per day. Additional screenings may be added as needed. 

For family camp, each family is encouraged but not required to do a daily symptom and temperature screening while at camp. A screening sheet will be in each cabin for families to use and notify staff as necessary.  

Is there a nurse on-site at camp?

Is there a nurse on-site at camp?

No, a nurse is not on-site during your stay but our health center on main camp is open 24/7. We ask that all families pack their own first aid supplies and monitor their health during the weekend. Please speak with a staff member if you have any additional needs or concerns throughout the weekend. YMCA Camp Piomingo staff are First Aid / CPR / AED certified. 

Please make sure to complete all the required health documents through Campbrain, including our at-home health screening prior to arriving at camp. All medications and administering of medications will be done by our onsite health care professional. Families will have the chance to meet / talk with our nurses during our check in process. 

What happens if my camper is directly exposed or tests positive for COVID-19 while at camp?

What happens if my camper is directly exposed or tests positive for COVID-19 while at camp?

Your camper’s safety is our number one priority. If your camper tests positive while at camp, you must pick up your camper within two hours.  

YMCA Camp Piomingo will use contact tracing to determine if any campers were directly exposed. Family members of campers who were directly exposed will be contacted immediately. We are still in the process of finalizing protocols using guidelines from the American Camp Association, CDC and State and Local Department of Health. 

What is the refund policy if my child tests positive or is directly exposed to COVID-19 before coming to camp?

What is the refund policy if my child tests positive or is directly exposed to COVID-19 before coming to camp?

If a camper tests positive for COVID-19 before arriving at camp, we will honor a full refund with proof of a positive test. Families can rollover that tuition to a later session of camp if there is space. 

If a camper has encountered someone who tested positive and is deemed a primary contact, we will honor a full refund with proof of being a primary contact. Proof qualifies as written documentation stating they have been considered a primary contact. Families can rollover that tuition to a later session of camp if there is space. 

Will I be refunded if I choose to cancel my child's session?

Will I be refunded if I choose to cancel my child's session?

YMCA Camp Piomingo is offering risk-free enrollment until June 1.  

Any cancellations after June 1 will be refunded, minus the $100 camper deposit. Please call the office to cancel. 

Summer Day Camps

FAQ regarding Summer Day Camps

How do I work at a YMCA camp?

Work at the Y: YMCA Summer Camp

Watch more Y stories

  • Work at the Y: YMCA Summer Camp

How do I work at a YMCA camp?

Get paid to have fun! Do you have what it takes to help create the best summer ever for a group of awesome kids? Here are just a few reasons to become a summer camp counselor: 

  • Experience the excitement of camp while you’re leading fun activities, supervising field trips, and serving as a role model of the Y values. 

  • It’s close to home with many locations to choose from throughout Kentuckiana! 

  • Enjoy a flexible schedule up to 40 hours per weeks with no late nights or weekends. Plus, paid training! 

  • You will develop resume-worthy skills like, leadership, problem solving and creative thinking. 

  • And, of course, you’ll make memories to last a lifetime. 

Apply to work at a YMCA camp online today! 

Is your summer camp program eligible for 3-C?

Is your summer camp program eligible for 3-C?

Our summer camp program is eligible for various third-party childcare reimbursements provided by 3-C, Foster Care, United Way, etc. Contracts must be provided at the time of registration to receive the discounted weekly fee. 

What else should I know about registering my child?

What else should I know about registering my child?

What is the refund policy?

What is the refund policy?

Registrations must be canceled a week prior to the Monday of camp to receive a refund (this does not include the deposit for some locations). If you do not give notice by the Monday before camp starts, the entire week’s fee will be non-refundable and non-transferrable. 

School Age Child Care

FAQ regarding School Age Child Care

What are my payment options?

What are my payment options?

We're continually striving to improve the quality of your Y child care program experience. One of our most important goals is for our Site Directors to focus their time and energy on the supervision of the program curriculum, our staff and the children. For this reason, weekly fees must be paid by automatic bank or credit card draft. You can find our draft authorization form here.

What should I know as a parent registering my child?

What should I know as a parent registering my child?

Please check out our Y child care parent handbook.

Are there any registration fees?

Are there any registration fees?

Yes, the registration fee per child is $45. 

Are snow days included in my rates?

Are snow days included in my rates?

In-service and snow days are included in the total number of days attended for the week. In-service and snow day rate is $35 per day, per child. 

Infant and toddler Child Development Center

Chestnut Street

FAQ regarding Chestnut Street Child Development Center

What if I'm interested in working at a YMCA Child Development Center?

What if I'm interested in working at a YMCA Child Development Center?

At the Y, we're dedicated to helping you discover your passion and reach your professional goals while also offering you a chance to make a lasting difference in your community. We have job opportunities in our Child Development Centers. Complete an interest form today!

Are there any registration fees?

Are there any registration fees?

Waiting List Fee: $25 

Registration Fee: $50 per child 

Floyd County

FAQ regarding Floyd County Child Development Center

Are there any registration fees?

Are there any registration fees?

Yes. A $25 registration fee will hold your spot for the school year. 

Do children need to be potty trained?

Do children need to be potty trained?

Children 30 months old must be working on potty training. Pull-ups are allowed, but no diapers. 

How old must children be to participate?

How old must children be to participate?

Children must be 30 months by Aug. 1.  

Can I enroll my child in both morning and afternoon sessions?

Can I enroll my child in both morning and afternoon sessions?

No, you must select either the morning option or the afternoon option. 

What is the schedule for Floyd County Family YMCA Learning Academy?

What is the schedule for Floyd County Family YMCA Learning Academy?

We follow the NA/FC School Corporation calendar for holidays and in-service dates. We also observe NA/FC Fall, Winter and Spring Break.

Download the 2021-2022 Calendar (PDF).

What else do parents need to know before children start?

What else do parents need to know before children start?

Take a look at our parent information letter. 

Northeast YMCA

FAQ regarding Northeast YMCA Child Development Center

How do you make sure teachers provide holistic learning to each individual child?

How do you make sure teachers provide holistic learning to each individual child?

Our teachers are carefully selected for their training in child development and group care. We strive to provide a family-like environment. With a teamwork approach of two teachers in each classroom, we encourage a sense of ownership of and commitment to our program and children. Low teacher-to-student ratios reflect our dedication to a quality preschool program. 

What if I'm interested in working at a YMCA Child Development Center?

What if I'm interested in working at a YMCA Child Development Center?

At the Y, we're dedicated to helping you discover your passion and reach your professional goals while also offering you a chance to make a lasting difference in your community. We have job opportunities in our Child Development Centers. Complete an interest form today!

Are there any registration fees?

Are there any registration fees?

Yes, the annual registration fee is $75 for facility members and $100 for program members. There is a waiting list fee of $50.

Register for the waiting list

Youth Sports

FAQ on Youth Sports

How do I become a coach?

How do I become a coach?

The Y wouldn't be the same without our volunteers, and youth sports is no exception. Coaching at the Y allows you to make a difference in your community and in the lives of many children. We value your involvement in the youth sports program and your impact in influencing growth and development for young people. Find out more about volunteer opportunities here. 

Swim Team

FAQ on swim team

Will there be a skill evaluation?

Will there be a skill evaluation?

Swimmers must be able to swim a full 25 yards (one length of the lap pool) on their front and back to qualify for the team. Please contact the local branch to schedule a skill evaluation. 

How often do swim teams meet for practice?

How often do swim teams meet for practice?

Depending on the swim team, level and location, practice times vary. On average, teams meet twice weekly. Please contact your local branch for detailed scheduling. 

Youth Engagement in Sports

FAQ on Youth Engagement in Sports

What is Youth Engagement in Sports (YES)?

What is Youth Engagement in Sports (YES)?

The YES initiative is part of an Indiana University research study of youth fitness and nutrition. YES is designed to learn how to increase participation in sports, increase physical activity and improve nutrition among middle school youth living in geographic areas where access to physical fitness and recreation facilities may be limited.  

The program is made possible through a federal grant funded by the US Office on Women's Health and Office of Minority Health. YMCA youth memberships funded by this grant require enrollment and ongoing participation in the study. Data will be collected on all participants, including activity and nutrition. 

Why is the YMCA involved in the YES initiative?

Why is the YMCA involved in the YES initiative?

National trends in lower sports participation and physical activity are alarming. The Y has a long history of encouraging healthy activity, including sports participation. YES represents an extraordinary opportunity to positively impact the health trajectory of several hundred youth in our community. The YMCA of Greater Louisville is proud to be one of only 18 recipients of the grant. The grant’s focus is on the national decline in youth participation in sports, especially among low-income and minority youth, particularly girls. 

Who can participate?

Who can participate?

Our youth participants must be fifth through seventh graders living in the West Louisville neighborhoods of Russell, California, Portland, Park Hill, Parkland and Park DuValle.  

Living areas defined by the federal research grant are within the Ohio River to the north, I-264 to the west, Algonquin Parkway to the south and 9th Street to the east. 

How many kids can participate?

How many kids can participate?

The initiative will engage up to 500 youth.  

How was the geographic area of eligibility determined?

How was the geographic area of eligibility determined?

The federal government required that funded programs target federally identified opportunity zones where access to physical fitness and recreation facilities may be limited. These boundaries ensured this requirement was met and that the program site would offer ease of access by foot, bike and public transit. 

Will I get a membership to the YMCA?

Will I get a membership to the YMCA?

Yes, all participants will receive a single youth membership, funded by the grant, to the Republic Bank Foundation YMCA and Chestnut Street Family YMCA. Attendance at an enrollment session and continued participation in the program is required to keep the membership. 

What if my family wants to join the YMCA too?

What if my family wants to join the YMCA too?

Your family is welcome to join the Y. Upgrades: 

  • YES Youth Republic Bank Foundation and Chestnut Street Family YMCAs: Free 

  • YES Youth Community Wide: $5 per month 

  • YES Family Republic Bank Foundation and Chestnut Street Family YMCAs: $25 per month 

  • YES Family Community Wide: $40 per month 

If you want to add more than two adults onto the YES family membership, those additional adults living in the same household can be added at a cost of $20 per month per person. If your family already has a Y membership, the membership type will be changed to a YES membership under the Republic Bank Foundation YMCA. 

Where can I sign up for my membership?

Where can I sign up for my membership?

You may enroll over the phone, at the Open House or at the Republic Bank Foundation YMCA. Memberships will end when youth are no longer participating in the YES program. 

Youth and Teens

Black Achievers (first two questions also apply to Youth Achievers) 

FAQ on Youth and Teens

How do I volunteer?

How do I volunteer?

Volunteers are a crucial part of our programs, mentoring and guiding our students to become who they're destined to be. Interested in volunteering? View our volunteer opportunities (PDF) and complete a volunteer application (PDF) and send to the Black Achievers office. 

How do Black Achievers alumni connect back with the program?

How do Black Achievers alumni connect back with the program?

If you're an alum of our Black Achievers Program, please take a moment and provide your contact information. Please enter your information below so that we can connect with you. 

[INSERT FORM] 

What's the history of Black Achievers?

What's the history of Black Achievers?

YMCA Black Achievers was founded in 1971 by members of the New York Harlem YMCA. Since the program’s successful inauguration, it has been established in 135 sites throughout the U.S. One of the largest is located at the Chestnut Street Family YMCA. 

Since 1979, the YMCA Black Achievers at the Chestnut Street Family YMCA has encouraged and inspired youth to pursue their educational and career goals. Walter Barnes was the Executive Director of the Chestnut Street Family YMCA when the program began in Louisville. He, along with other visionary leaders, sought to prepare young men and women for the global workplace. 

Are there any prerequisites to enroll?

Are there any prerequisites to enroll?

No scholastic requirement to enroll. 

What kind of training will program participants receive?

What kind of training will program participants receive?

We offer leadership training seminars, college enrichment, community service projects and special events that include: 

  • ACT/SAT Workshops 

  • College tours 

  • Scholarships 

  • College and career fair 

  • Company work site tours 

  • Community service projects 

  • Kwanzaa celebration 

  • Annual awards banquet 

What are Career Clusters?

What are Career Clusters?

Black Achievers provides students with hands-on learning and enrichment opportunities in various professional areas. Youth gain resources and professional roadmap strategies to navigate toward success in their career areas of interest.  

Swim Testing

FAQ regarding Swim Testing

What is swim testing? How long does a test take?

What is swim testing? How long does a test take?

Research shows that 75 percent of beginner-swimmer drowning injuries happen in the shallow end. So, the swim testing is a great way to not only improve children's swim skills, but also ensure their safety.  

Each swim test will take less than 5 minutes to complete. Once a test has been completed, children receive a breakaway colored necklace at the front desk upon each visit. Necklaces must be returned when leaving the Y. 

Who requires a swim test?

Who requires a swim test?

All children (members and guests) ages 7-13 require a swim test. An optional swim test is available for children ages 5 and 6 upon request. Children enrolled in swim lessons will automatically be tested during class.  

What are the age guidelines for children in YMCA pools?

What are the age guidelines for children in YMCA pools?

Ages 4 and under: A parent or guardian, 18 years or older, must be always in the water within arm’s reach. Proper swim attire is required. 

Ages 5-6: A parent or guardian, 18 years or older, must be always on the pool deck. 

Ages 7-9: A parent or guardian, 18 years or older, must be present on YMCA property. 

Ages 10+: Children of this age may use the pool without a parent present. 

Ages 14 and up: May use the entire pool including lap lanes, warm water pools and water fitness classes. 

100 Mile Swim Club

FAQ regarding 100 Mile Swim Club

How are swimming miles tracked?

How are swimming miles tracked?

The competitive swimming standard for 1 mile is 1,650 yards. Miles are tracked on the honor system, and you can swim your miles at any of our YMCA locations with pools.  

Swim at your own pace or log your miles on the pool deck. The goal is to swim 100 miles in a year and to challenge yourself and fellow Y swimmers to new fitness levels. Laps from other area pools can be logged as part of the 100 miles. 

What does a mile mean at each of the Y pools?

What does a mile mean at each of the Y pools?

Here's a guide to understanding how to get to a mile: 

Clark County Family YMCA: A mile equals 33 laps or 66 lengths. That means 100 miles is 3,300 laps or 6,600 lengths. 

Downtown Family YMCA: A mile equals 35 laps or 70 lengths. That means 100 miles is 3,500 laps or 7,000 lengths. 

Floyd County Family YMCA: A mile equals 33 laps or 66 lengths. That means 100 miles is 3,300 laps or 6,600 lengths. 

Northeast Family YMCA: A mile equals 33 laps or 66 lengths. That means 100 miles is 3,300 laps or 6,600 lengths. 

Oldham County Family YMCA: A mile equals 35 laps or 70 lengths. That means 100 miles is 3,500 laps or 7,000 lengths. 

Southeast Family YMCA: A mile equals 33 laps or 66 lengths. That means 100 miles is 3,300 laps or 6,600 lengths. 

Are there any rewards for achieving membership in the 100 Mile Swim Club?

Are there any rewards for achieving membership in the 100 Mile Swim Club?

Yes! Depending on location and availability, you may expect swag items to be rewarded at the 25, 50, 75 and 100 milestones. An additional item may be gifted for each additional 100 miles that you've achieved. 

Swim Lessons

FAQ regarding Swim Lessons

Are there ways to save money on swim lessons?

Are there ways to save money on swim lessons?

Yes! Join the Y to save and enjoy special member prices on swim lessons. You can also find out more about reduced rates through our financial assistance program. 

Are private swim lessons available?

Are private swim lessons available?

Private classes offer the opportunity to have one-on-one instruction at any level. Private lessons are available at select branches. Please contact your local branch for detailed scheduling and upcoming sessions. 

What are adaptive swimming lessons?

What are adaptive swimming lessons?

Lessons will be scheduled based on need and each swimmer will have a one-on-one meeting with the instructor to discuss goals and adapt the lessons to encourage success. Schedules vary for each season and additional options may be added as needed. 

What is the Super Swimmers Club?

What is the Super Swimmers Club?

Keep swimming and save! Swimmers who participate in 4 consecutive sessions of swim lessons will get $10 off the fifth session. 

Personal Training

FAQ regarding Personal Training

Am I locked into any contracts if I set up a monthly draft for personal training?

Am I locked into any contracts if I set up a monthly draft for personal training?

No, we don’t require you to sign a contract. We offer month-to-month personal training, with an option to draft your account on the first of each month. You will have monthly drafts until you decide to discontinue, which will require a five-day advance notification before your draft date to avoid future drafts. 

Can I change my draft option if I decide to increase/decrease the number of sessions per month?

Can I change my draft option if I decide to increase/decrease the number of sessions per month?

Yes, you may change your draft for the following month to reflect the amount of training sessions you wish to purchase. A five-day advance notification is required to ensure draft is adjusted before your draft date. 

What if I want to use additional sessions in any given month? (Example: You sign up for four sessions per month, but you request six for the month.)

What if I want to use additional sessions in any given month? (Example: You sign up for four sessions per month, but you request six for the month.)

You will simply purchase additional individual sessions separately, and you will be given the same rate per session as the draft choice you’ve registered. 

You are not able to use a future month’s sessions to add on to a current month. Future sessions are not available until that month occurs. 

Is there an option for two people to work with a single trainer at the same time?

Is there an option for two people to work with a single trainer at the same time?

Yes, we offer partner training that allows two clients to work with a trainer during the same session. The cost is reduced per person, but fee is paid altogether from one source of payment. The payment cannot be broken up between both clients. In this case, one person would pay for the session, and the other person could pay their training partner directly for their portion. 

What happens if I don’t use all the training sessions that I paid for with my draft?

What happens if I don’t use all the training sessions that I paid for with my draft?

Clients will be able to carry over a maximum of two sessions into the following month if they are not used. No month shall have more than two sessions in addition to the number of sessions paid for in their draft. 

Example: If you paid for four sessions in January, but used only two, then two can be carried into February, which means February would have six total sessions (four being paid, two being carried over). In February, if two sessions are used again, still only two sessions can be carried over to March, so March would still only have six sessions (four paid plus two carried over). 

What is the cancellation policy for sessions?

What is the cancellation policy for sessions?

Clients shall directly notify their trainer in writing (email/text) with a minimum of 24 hours’ notice of their scheduled session for any cancellations. Under 24 hours’ notice (or no-shows) will result in a used session. 

Adult Sports – Soccer

FAQ regarding Adult Sports – Soccer

How do I join a team?

How do I join a team?

The Y's adult soccer teams form themselves, but individuals are welcome to ask how they can join a current team. 

Smart Start Program

FAQ regarding Smart Start Program

Who can join the Smart Start Program?

Who can join the Smart Start Program?

Everyone can join Smart Start. Whether you’re new to exercise or are comfortable in your regular workout routine, we will help you make the most of your YMCA membership. Smart Start is an opportunity for us to create your personalized road map for success and support you along the way, whether you're interested in group fitness, swimming, walking, family programs, cycling, weight training, or all the above.  

What can I expect when joining the Smart Start Program?

What can I expect when joining the Smart Start Program?

What can I expect when joining the Smart Start Program? 

Members who participate in our Smart Start Program are six times more likely to reach their goals, whatever they may be.  

Together, we’ll develop a workout and accountability plan that works best for you. We’ll get you started with confidence and provide necessary support. 

What should I prepare before my first Smart Start session?

What should I prepare before my first Smart Start session?

Ask yourself the following questions: 

  • What are your goals? 

  • Why are they important to you? 

  • What has helped you be successful in the past? 

  • What tends to get in your way? 

Fit3d Body Scan

FAQ regarding Fit3d Body Scan

Is there a discount if I want to buy multiple sessions?

Is there a discount if I want to buy multiple sessions?

Yes. Please see the pricing chart or contact the branch for more information. 

Facility Members 

1 Session: $25 
2 Sessions: $45 
3 Sessions: $65 
4 Sessions: $85 

Program Members 

1 Session: $40 
2 Sessions: $60 
3 Sessions: $80 
4 Sessions: $100 

How long do scans take?

How long do scans take?

Scans take 40 seconds. 

How do I get my results?

How do I get my results?

Results will be sent to you by email. You can also log in to fit3d.com to track your progress over time. 

LIVESTRONG

FAQ regarding LIVESTRONG

What's required to participate?

What's required to participate?

Participation requires a medical release from your doctor. 

Do I need to be a member to join the program?

Do I need to be a member to join the program?

LIVESTRONG at the YMCA participants receive a complimentary three-month Y membership for themselves and their family or a caregiver. 

CrossFit Full Gallop

FAQ regarding CrossFit Full Gallop

What is CrossFit?

What is CrossFit?

CrossFit is small group coached training that delivers functional programming to optimize your physical competence through several training movements and techniques. CrossFit is a welcoming fitness community, open to all. We celebrate small victories daily. 

What is the full CrossFit class schedule?

What is the full CrossFit class schedule?

CrossFit classes are offered multiple days and times in the week and in varied formats. 

Monday - Thursday: 6 am - 7 am; 12:05 pm - 1:05 pm; 6 pm - 7pm 

Friday: 6 am - 7 am; 12:05 pm - 1:05 pm 

Saturday: 9 am - 10am 

How long is the LIVESTRONG program?

How long is the LIVESTRONG program?

The 12-week small group exercise and support program meets twice per week with certified instructors who have completed specialized training in the elements of cancer, rehabilitative exercise and supportive cancer care. 

Is CrossFit Full Gallop available for nonmembers?

Is CrossFit Full Gallop available for nonmembers?

Currently, CrossFit Full Gallop is only available to YMCA facility members.  

Is there a discount if I buy multiple classes?

Is there a discount if I buy multiple classes?

The Y offers bulk pricing for multiple classes. Fees listed below are in addition to your monthly membership dues. 

1-Time Drop-In: $10 

5-Punch Card: $50 (valid for 60 days from purchase) 

10-Punch Card: $90 (valid for 60 days from purchase) 

Monthly Unlimited: $60 per month (auto-draft) 

Massage Therapy

FAQ regarding Massage Therapy

What types of massages does the Y offer?

What types of massages does the Y offer?

We offer Swedish, deep-tissue, trigger-point, craniofacial, prenatal and sports massages. Our licensed therapists average more than 10 years of experience to enhance your well-being. 

When is payment required for the massage?

When is payment required for the massage?

After scheduling your appointment with your preferred therapist, payment must be made at the front desk before your session begins. Our therapists are not permitted to accept tips for their services. 

Where will the massages take place?

Where will the massages take place?

Massage therapy rooms are in the Men's Locker Room and the Women's Center. 

When can I schedule a massage?

When can I schedule a massage?

Your massage therapist of choice can be contacted directly to schedule an appointment. 

Lane Barclay 

Mondays, Wednesdays, Thursdays and Fridays 

lbarclay@ymcalouisville.org 

502-533-5396  
 
Bill Summers 

Saturdays 

502-550-3414 

CPR and First Aid

FAQ regarding CPR and First Aid

Which class should I take?

Which class should I take?

The American Heart Association’s core Heartsaver classroom courses, for those with little or no medical training, include Heartsaver First Aid, Heartsaver CPR AED and Heartsaver First Aid CPR AED. 

The Healthcare Provider CPR/AED course is designed for healthcare professionals and other personnel who need to know how to perform CPR and other basic cardiovascular life support skills in a wide variety of in- and out-of-hospital settings. This audience includes lifeguards, nurses, physicians, EMS professionals, healthcare program students and allied health professionals. 

Lifeguard

FAQ regarding Lifeguard

Are there prerequisites for lifeguard training?

Are there prerequisites for lifeguard training?

Candidates must pass the following physical competency (conducted on the first day): 

  • Tread water for 2 minutes 

  • Swim 100 yards front crawl 

  • 250-yard endurance swim: 50 yards each of front crawl with head up, sidestroke, breaststroke, breaststroke with head up, elementary backstroke kick with hands on the chest 

  • Perform a feet-first surface dive and then swim underwater for 15 feet 

  • Sprint 60 feet, perform an arm-over-arm surface dive to retrieve an object, tread water for 1 minute, return object to the bottom of the pool, hoist yourself out of the pool without using ladder or other assistance, and immediately begin CPR compressions for 1 minute or 100 compressions.  

  • Stand and listen to directions from the instructor 

What if candidates are not yet 16 years old?

What if candidates are not yet 16 years old?

Candidates must be 16 years of age by the last day of the scheduled course. 

An orientation for all students under the age of 18 and their parents will be held the first day of class. This will include both classroom and pool work, so please bring your swimsuit and a towel. Goggles are permitted. 

What are the rules around attendance? What if I need to miss a day?

What are the rules around attendance? What if I need to miss a day?

100 percent attendance is non-negotiable. Each class will consist of classroom and pool activities. 

Is it possible to not pass the course?

Is it possible to not pass the course?

The YMCA lifeguard instructor reserves the right to refuse certification due to participant’s skill or maturity level. 

Safe Place Services

Camp

Bullitt County

FAQ regarding Bullitt County

What is the Bullitt County Public Schools schedule?

What is the Bullitt County Public Schools schedule?

Please visit the Bullitt County Public Schools website for updated schedules. 

Chestnut Street

FAQ regarding Chestnut Street

Are snow days included in my rates?

Are snow days included in my rates?

In-service and snow days are included in the total number of days attended for the week. In-service and snow day rate is $31 per day, per child. 

Continuous care is also available 6:30 am to 6 pm during school breaks, including in-service days and snow days. Spring break, winter break and summer camps require separate registrations. 

Is transportation provided between the YMCA and the schools?

Is transportation provided between the YMCA and the schools?

Transportation is provided by Jefferson County Public Schools between the Chestnut Street YMCA and the following schools: 

  • Atkinson 

  • Bloom 

  • Brandeis 

  • Breckinridge-Franklin 

  • Byck 

  • Coleridge-Taylor 

  • Englehard 

  • Foster 

  • Greathouse 

  • Highland Middle 

  • King 

  • Lincoln 

  • Maupin 

  • Portland 

  • Roosevelt Perry 

  • St. Matthews 

  • Shelby 

  • W.E.B. Dubois 

  • Wheatley 

  • Whitney Young 

Clark County

FAQ regarding Clark County

Are snow days included in my rates?

Are snow days included in my rates?

In-service and snow days are not included in the total number of days attended for the week. The Y will not be providing care on the site for these days. 

Floyd County

FAQ regarding Floyd County

Are snow days included in my rates?

Are snow days included in my rates?

In-service and snow days are included in the total number of days attended for the week. In-service and snow day only rate is $35 per day, per child. 

What is the Floyd County Public Schools schedule?

What is the Floyd County Public Schools schedule?

Please visit the Floyd County Public Schools website for updated schedules.  

Jefferson County CEP

FAQ regarding Jefferson County CEP

Are snow days included in my rates?

Are snow days included in my rates?

In-service and snow days are included in the total number of days attended for the week. In-service and snow day only rate is $31 per day, per child. 

What is the Jefferson County Public Schools schedule?

What is the Jefferson County Public Schools schedule?

Please visit the Jefferson County Public Schools website for updated schedules. 

Are there any important reminders for full-day program days (school breaks, in-service, and snow days)?

Are there any important reminders for full-day program days (school breaks, in-service, and snow days)?

Yes, please send your child with a non-refrigerated sack lunch. We'll provide a healthy morning and afternoon snack. 

If your site is going on a field trip, please drop off your child by the designated time to ensure care for the day. 

Oldham County

FAQ regarding Oldham County

Are snow days included in my rates?

Are snow days included in my rates?

In-service and snow days are included in the total number of days attended for the week.  

Is transportation provided between the YMCA and the schools?

Is transportation provided between the YMCA and the schools?

Childcare is provided at the Oldham County Family YMCA. Transportation provided either by school or YMCA bus, depending on location, from the following schools: 

  • Buckner Elementary 

  • Camden Elementary 

  • Centerfield Elementary 

  • Crestwood Elementary 

  • Kenwood Station Elementary 

  • LaGrange Elementary 

  • Locust Grove 

Spaces are limited from each school. 

Parochial and Private School Child Care

FAQ regarding Parochial and Private School Child Care

What are the schedules for parochial and private school locations?

What are the schedules for parochial and private school locations?

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